FAQ

How do I chose the right size?

The Hug Me Ring is adjustable to fit most sizes comfortably. Simply adjust the band to your preferred fit, making it perfect for gifting without worrying about exact sizing.

What materials do we use to make your jewelry?

Our jewelry is crafted with high-quality, hypoallergenic materials, making it safe for sensitive skin. We use durable metals that are designed to resist tarnish and provide a lasting, beautiful finish.

How long is shipping?

Once your order is processed, standard shipping typically takes between 5-8 business days, depending on your location. You’ll receive tracking information to follow your package every step of the way.

Can I Track my order?

Yes! As soon as your order ships, we’ll email you a tracking number. You can use this number to track your order's journey until it arrives at your doorstep.

What is your return and exchange policy?

We offer a 30-day return policy for items in their original, unused condition. If you’re not fully satisfied with your purchase, please contact us to initiate a return or exchange. Check our Return and Refund Policy page for more details.

What should I do if my item arrives damaged or defective?

If your item arrives damaged or defective, please get in touch with us within 48 hours of receiving it. Just email us with a photo of the item, and we’ll send a replacement at no extra charge.

Do you offer international shipping?

Yes, we’re pleased to offer international shipping to many countries! Please visit our Shipping Policy for a full list of regions we serve and additional details about shipping rates and times.

How do I care for my jewelry to keep it looking new?

To keep your jewelry in its best condition, we recommend storing it in a dry place and avoiding exposure to harsh chemicals. Removing your jewelry before swimming or showering will help maintain its shine for years.

Where is Amora Jewelry based?

Amora Jewelry is proudly based in the USA. We’re committed to providing high-quality, meaningful pieces that bring joy and connection to our customers worldwide.

Is gift wrapping available?

Yes, we offer gift wrapping as an option at checkout.

Will my jewelry tarnish or fade over time?

  1. Our jewelry is designed to be long-lasting and resistant to tarnishing. To maintain its original shine, we recommend removing it before exposure to water, perfumes, and other chemicals.

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